Exxon Mobil Rewards+™ program FAQs

With the Exxon Mobil Rewards+ program, you can earn points on items you purchase every day — like fuel, qualifying convenience store items and car washes. For every 100 points you earn, you can redeem for $1 in value. You'll get access to special bonus point offers, and if you enter your birth date, you will receive a special reward on your birthday, so you can earn points even faster. If you sign up to use the app, you can also earn refer-a-friend bonus points and pay securely at the pump and inside the store using the app.

Make sure the latest version of the app is installed on your device. If you are still experiencing an error after uninstalling and reinstalling the app, the station could be experiencing a configuration issue between your device and the Wi-Fi connection. You can call us at our Customer Service line at 1-888-739-2730 for further assistance.

You can call us at our Customer Service line at 1-888-739-2730 to order a new card (allow two to four weeks to arrive). Alternatively, you can pick up an Exxon Mobil Rewards+ card at any participating station and earn points on it right away with your next purchase and call us to transfer your existing information and balance to the new card.

Sign in to your account on the Exxon Mobil Rewards+ website and click on “Points Circle” to invite other card members to your circle. Alternatively, you can call us at our Customer Service line at 1-888-739-2730 for further assistance.

Not all Exxon™ and Mobil™ stations participate in the Rewards program, so points cannot be earned at non-participating stations. If you have any questions, please call us at our Customer Service line at 1-888-739-2730.

At the station, launch the Exxon Mobil Rewards+ app and select “Pay at pump" or "Pay in store" to begin your fuel or in-store transaction. You will automatically earn Exxon Mobil Rewards+ points on fuel, qualifying convenience store items and car wash purchases made with the Exxon Mobil Rewards+ app at participating Exxon and Mobil locations. After completing a transaction, your Exxon Mobil Rewards+ points balance will be updated to reflect your most recent transaction. Please note that the purchase of lotto/lottery, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app. Consistent with all applicable laws, cash will be required for these purchases. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

The refer-a-friend benefit is a way for you to earn extra Exxon Mobil Rewards+ points by inviting your friends, family or colleagues to join our Rewards program. To refer a friend, open the app and go to "Account" > "Refer-a-friend." Generate the referral code and opt to send it via SMS, email or more to a friend, family or colleague and have them enter it during the Rewards program registration. The only place you can find the referral code is in the app. When they use the code to join Exxon Mobil Rewards+ program and complete their first loyalty fuel purchase (min. eight gallons) or qualifying convenience store purchase, you will receive 100 bonus points.

To redeem this offer:

1. Open the Exxon Mobil Rewards+ app
2. On the home page screen, scroll to the “Featured” section
3. Scroll and find the $25 off a Mobil 1 motor oil change coupon
4. Visit a participating TAKE 5 Oil Change location
5. Show the coupon to a TAKE 5 Oil Change team member
6. They will apply the discount upon checkout

You must be a fully enrolled Exxon Mobil Rewards+ program member to qualify for this offer.

Sign up on the Exxon Mobil Rewards+ website or download the Exxon Mobil Rewards+ app to easily earn, track and redeem points for savings on gas and qualifying convenience store purchases. To register, you’ll need to enter your full name, phone number and email address and create a password and set a 4-digit PIN. Pay with the app, swipe your card, or enter your 4-digit PIN and 10-digit mobile phone number (Alt-ID) to earn and redeem points at the station. During the registration process, you may also sign up for emails and text messages to receive account alerts, exclusive offers and other program information to your email address and cell phone. When you use the app, you can also sign up to receive them via push notifications.

This offer is exclusively for Exxon Mobil Rewards+ program members who have the Exxon Mobil Rewards+™ app and have made at least one transaction using the app, loyalty card or phone number (Alt-ID) in the past year.

Exxon Mobil Rewards+ members can redeem this offer one time per member, per vehicle during the promotional period.

This offer is valid at participating TAKE 5 Oil Change locations. Find a location near you.

Some restrictions apply. See store for details. Valid for retail customers only. Limit one coupon per vehicle. No cash value. Coupon must be presented at time of service and may not be combined with other banner, coupon or discounted offers. Offer not valid on customer’s own oil or filter.

ExxonMobil "Text to JOIN" allows you to become part of our rewards program with ease. Simply text "JOIN" to 66345, and you´ll receive further instructions on how to complete your registration and/or update your communication preferences to start earning and redeeming Exxon Mobil Rewards+ points. You´ll also gain access to exclusive offers available at our participating Exxon™ and Mobil™ stations. You must fully enroll to become a member and redeem points for savings. See Exxon Mobil Rewards+ website to complete enrollment. By texting JOIN to 66345 you agree that the Exxon Mobil Rewards+ program may send you a link via one text message to your mobile number. Autodialed marketing messages will be sent to the mobile number, used at opt-in. Consent is not a condition of purchase. Message and data rates may apply. Text HELP for help. Text STOP to stop. Terms and conditions apply.

Make sure the latest version of the app is installed on your device. If you are still experiencing an error after uninstalling and reinstalling the app, the station could be experiencing a configuration issue between your device and the Wi-Fi connection. You can call us at our Customer Service line at 1-888-REWARD+ (1-888-739-2730) for further assistance.

You’ll begin earning points immediately when you pick up an Exxon Mobil Rewards+ card. However, you must register your card to start redeeming points. You can register your card online, through the Exxon Mobil Rewards+ app, or by calling our Customer Service Center at 1-888-REWARD+ (1-888-739-2730).

Sign in to your account on the Exxon Mobil Rewards+ website and click on “Points Circle” to invite other card members to your circle. Alternatively, you can call us at our Customer Service line at 1-888-REWARD+ (1-888-739-2730) for further assistance.

You may always use your phone number (Alt-ID) or Exxon Mobil Rewards+ app at the pump and inside the store to continue using the program. If you would like a replacement card, call our Customer Service Call Center at 1-888-REWARD+ (1-888-739-2730), and we'll send you one right away.

With the Exxon Mobil Rewards+ program, you can earn points on items you purchase every day — like fuel, qualifying convenience store items and car washes. You can redeem every 100 points you earn for $1 in value. You'll get access to special ongoing bonus point offers via email, text message and the app, so you can earn points even faster. And if you enter your birth date, you will receive a special reward on your birthday month. If you sign up to use the app, you can also earn refer-a-friend bonus points and pay securely at the pump and inside the store using the app.

Not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. If you have any questions, please call us at our Customer Service line at 1-888-REWARD+ (1-888-739-2730).

You can easily earn points on qualifying convenience store purchases using the Exxon Mobil Rewards+ app. You can also enter your phone number (Alt-ID) or swipe your physical Exxon Mobil Rewards+ card inside the store. Exxon Mobil Rewards+ points will not be earned on car washes purchased at the car wash kiosk located near the car wash.

At the station, launch the Exxon Mobil Rewards+ app and select “Pay at pump" or "Pay in store" to begin your fuel or in-store transaction. You will automatically earn Exxon Mobil Rewards+ points on fuel, qualifying convenience store items and car wash purchases made with the Exxon Mobil Rewards+ app at participating Exxon and Mobil locations. After completing a transaction, your Exxon Mobil Rewards+ points balance will be updated to reflect your most recent transaction. Please note that the purchase of lotto/lottery tickets, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app. Consistent with all applicable laws, cash will be required for these purchases. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

To earn points at the pump, enter your phone number (Alt-ID) or swipe your physical Exxon Mobil Rewards+ card. Then follow the on-screen prompts for credit/debit. You also can select how many points you’d like to redeem at the pump. Please be advised that points cannot be used when using NFC Apple Pay on fuel purchases.

Starting from the first gallon, you will earn 3 base points per gallon of regular fuel or 6 base points per gallon of premium fuel and 2 base points for every $1 spent on qualifying convenience store purchases or car washes. You’ll also get access to special bonus point offers to earn points even faster. Enter your birth date in your profile to receive a special reward on your birthday and use the app to earn refer-a-friend bonus points.

You will be able to earn points immediately with your Exxon Mobil Rewards+ app using mobile pay on your qualifying Exxon Mobil Rewards+ purchases at participating Exxon and Mobil stations. You can also enter your phone number (Alt-ID) or swipe your physical Exxon Mobil Rewards+ card to earn points on items you purchase every day — like fuel, convenience store items and car washes.

Pro tip: Watch this quick video to learn more.

You must be a full member to be able to redeem points. If you register on the app or website, you are automatically fully registered. If you register using your phone number (Alt-ID) at the pump or cash register, you may need to complete enrollment online. To finish enrolling, simply visit our registration page or download the Exxon Mobil Rewards+ app. Please be advised that points cannot be used when using NFC Apple Pay on fuel purchases.

Frequent Filler is a bonus program within the Exxon Mobil Rewards+ program. Once you qualify as a Frequent Filler, you will earn 1 extra point on fuel and 2 extra points on convenience store purchases — equal to 4¢ per gallon and 4¢ per dollar — on qualifying purchases of fuel and eligible convenience store items at Exxon™ and Mobil™ stations. Plus, we’ll surprise you with other exclusive offers and perks.

To receive Exxon Mobil Rewards+ Frequent Filler bonus points, you must be a registered member of Exxon Mobil Rewards+ and purchase 100 or more gallons of fuel in a calendar month (e.g., August).

Once you qualify for Frequent Filler, you will receive the benefits for the remainder of the month plus one month (e.g., qualify in August, receive the benefit through September). Continue to purchase 100 gallons or more every month to maintain your Frequent Filler bonus points.

Yes, your Frequent Filler member offers are in addition to the general Exxon Mobil Rewards+ offers available to all members, including programs like AARP.

Anyone 18 and over can become an AARP member to enjoy all the great member benefits.

You can join AARP or renew your membership at AARP website.

You need an active AARP membership to link to Exxon Mobil Rewards+. You can renew your membership at AARP website.

New Exxon Mobil Rewards+ members will receive a 500-point sign-up bonus ($5 in value) after completing their first fuel purchase of eight gallons or more. All AARP members who link their memberships will receive 1 additional point on fuel per gallon and 1 additional point per dollar spent in the store. There will also be special "AARP Member Days" where members earn double the points on a single fuel transaction of eight-gallons or more.

You can link your AARP membership account online or via the Exxon Mobil Rewards+ app. Make sure to have your AARP membership card number on hand.

Yes, your AARP member offers are in addition to the general Exxon Mobil Rewards+ offers open to all members.

If you are already an Exxon Mobil Rewards+ member, you can select "Link my AARP membership" online under “My Account” or go to the “Rewards” section from the app´s home screen when using the app and then enter your AARP membership number. If you’re not yet a member, join by downloading the Exxon Mobil Rewards+ app or visiting our enrollment page, then choose “Link my AARP membership” during registration.

You may link up to two Exxon Mobil Rewards+ accounts as AARP members and their spouse or partner are eligible to receive the benefits of this offer.

If you cannot locate your AARP membership number, you can enter your first and last name, birth date and zip code to find and link your membership. If you cannot find your AARP membership number using the alternate details, you can call the AARP help desk at 1-888-687-2277 for help with your AARP membership account info.

If you are a new Exxon Mobil Rewards+ member and have successfully linked your AARP membership, you will receive the 500 points in your account after your first fuel transaction of eight gallons or more. Please note that it could take up to 24 hours for your points to appear.

You will receive an email informing you of upcoming AARP Member Days.

Birthday Rewards is a special perk that allows you to earn bonus Exxon Mobil Rewards+ points as a celebration of your birthday. It´s our way of making your special day even more enjoyable.

To earn this reward, you must fully enroll in the Exxon Mobil Rewards+ program and have your birthday entered in your profile. Then, when you make your first purchase during your birth month, you automatically get 100 bonus points.

Birthday points will expire like any other points in your Exxon Mobil Rewards+ points balance, the year after they are earned (e.g., any points earned in 2026 will expire on December 31, 2027).

No. Once the birthday has been entered, it cannot be changed.

If you didn´t receive your Birthday Rewards points as expected, please contact our Customer Service Call Center at 1-888-REWARD+ (1-888-739-2730).

Inside the convenience store, you may use the Exxon Mobil Rewards+ app, enter your phone number (Alt-ID) or swipe your physical Exxon Mobil Rewards+ card at checkout. Then, select how many points you’d like to redeem.

No; you do not need your card to redeem points. If you are fully enrolled, you can easily redeem points using your phone number (Alt-ID) or the Exxon Mobil Rewards+ mobile app.

You will need your PIN when you are using your phone number (Alt-ID) to redeem points. You do not need your PIN to redeem points when you are using the mobile app or the physical card.

Generally, base points on alcohol can be earned in all states except Alabama, Arizona, Arkansas, California, Connecticut, Delaware, Hawaii, Kentucky, Louisiana, Maine, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Texas, Utah and West Virginia.

Points cannot be earned on tobacco purchases. Generally, points can be earned on purchases in all states except Alaska, Arkansas, Connecticut, Hawaii, Mississippi, New Jersey and New York. Points cannot be used on tobacco purchases.

Points can be earned and used on milk in all states except Pennsylvania, Maine and Massachusetts.

Points earned in the current calendar year expire on December 31 of the following calendar year. For example:

• Points earned in 2025 will expire on December 31, 2026
• Points earned in 2026 will expire on December 31, 2027

Simply use our station finder to find the closest participating Exxon™ or Mobil™ station. Please note that Exxon™ and Mobil™ stations with a 7-Eleven convenience store do not issue points on purchases paid for inside the convenience store.

If you select to use your points but your total is less than the points’ value, your unused points will remain in your account to be used on future purchases.

Yes, both! You can choose to redeem points for dollars off fuel or convenience store items. The pump screen will display points you have available for use, or you can tell the cashier if you want to use them in-store. You can also pay with the mobile app and select the points you want to redeem for dollars off before authorizing the transaction or generating the app QR code if you are using mobile pay in the store. Please be advised that points cannot be used when using NFC Apple Pay on fuel purchases.

Yes, you can use your smartphone to pay at the pump or in the store with reduced contact! At the pump, scan the QR code on the pump and follow the simple instructions onscreen to pay. If you have the Exxon Mobil Rewards+ app, it will open at the payment page. You can join the Exxon Mobil Rewards+ program and download the app after you pay. Now you’ll earn points with every payment. To pay inside with your mobile app, click the "Pay in store" button from your app home screen, generate the QR code and scan it at checkout. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

Yes, if you pay through the Exxon Mobil Rewards+ app, you’ll earn on every fuel purchase, even contactless payments! You can download our app from the App Store or Google Play store.

A Club Card is a virtual version of the traditional punch card, allowing you to earn more points for repeat purchases on selected items.

Simply view our Cub Card offers in the “Offers” tab in the Exxon Mobil Rewards+ app, visit a participating location and make a purchase. Your Club Card will be automatically updated in the app.

You earn stamps making qualifying purchases. Each qualifying purchase will add a stamp to your card.

Point rewards vary depending on the promotion. Check the Exxon Mobil Rewards+ app for the latest rewards and learn how many stamps you need to earn them.

Once you have enough stamps, you can redeem your points directly through the Exxon Mobil Rewards+ app. Follow the instructions in the rewards section.

Currently, punches are non-transferable and can only be used by the account holder.

Yes, Club Card stamps expire once the promotion is finalized. Please check the terms and conditions in the app for specific details.

Your punches are linked to your account, so you won’t lose them if you reinstall the Exxon Mobil Rewards+ app or get a new phone. Just sign back in to your account.

Club Cards can be used at participating locations.

To view your Club Card balance, sign in to the app or online at the Exxon Mobil Rewards+ website and vew the “Club Cards” section in the “Offers” tab. Under each Club Card offer, you can see how many stamps you have earned and how many you have left to go.

• If your stamps don't appear, please contact our customer support through email (EMrewards@exxonmobil.com), use our customer support chat or call us at 1-888-REWARD+ (1-888-739-2730) for assistance.
• Customer Service Call Center hours of operation: 9 a.m.–7 p.m. EST, Monday–Friday.

While the offer is valid, there is no limit to how many times you can earn a particular Club Card reward.

If you need more help, please contact our Customer Service Call Center at 1-888-REWARD+ (1-888-739-2730) or use our customer service chat. Customer Service Call Center hours of operation: 9 a.m.–7 p.m. EST, Monday–Friday.

By tapping "Complete" and then "Submit" to create an account, you agreed to accept the Terms & Conditions and the Privacy Policies for the Exxon Mobil Rewards+ program and mobile app. Creation of an account through the mobile app will automatically enroll you in the Exxon Mobil Rewards+ program.

You can view the Exxon Mobil Rewards+ Terms and Conditions online or in the mobile app under Account > Privacy & Terms.

Exxon Mobil Rewards+™ is a rewards program available at participating Exxon™ and Mobil™ branded service stations. You must fully enroll to become a member and use points. Go to Exxon Mobil Rewards+ website to complete enrollment. Points have no monetary value and expire after 1 year. Members are eligible to earn points for fuel and in-store savings.

We reserve the right to terminate your Exxon Mobil Rewards+ account at any time, or to modify or restrict your ability to use points, immediately and without notice. We may modify these terms in any manner, at any time, in our sole discretion. Terms and conditions apply. View full Exxon Mobil Rewards+ program terms and conditions.

AARP members, who have linked their account, can earn an additional 1¢ per gallon in points on the purchase of fuel or select in-store purchases at participating Exxon or Mobil branded locations.  AARP member benefits are provided by third parties, not by AARP or its affiliates. Providers pay royalty fees to AARP for the use of its intellectual property. These fees are used for the general purpose of AARP. Some provider offers are subject to change and may have restrictions. Please contact the provider for details. Terms and conditions apply.

Exxon Mobil Rewards+ Frequent Filler status is obtained by purchasing at least 100 gallons of Supreme+ premium fuel in a calendar month (e.g., August). To qualify, you must make purchases at participating Exxon™ or Mobil™ branded stations either (1) within the Exxon Mobil Rewards+ app, or using (2) your phone number (Alt-ID) or (3) your Exxon Mobil Rewards+ card.

Exxon Mobil Rewards+ Frequent Filler benefits (“benefits”) begin after Frequent Filler status is earned. You must purchase at least 100 gallons each consecutive calendar month to maintain your benefits. In the event that your Frequent Filler requirement is not maintained in the following month, your Frequent Filler status and benefits will expire.

Benefits include earning an extra point on all fuel purchases and 2 extra points on all convenience store purchases after earning and while maintaining Frequent Filler status. You will also be eligible for various Frequent Filler offers and experiences that are available to Frequent Filler members.

Your Frequent Filler benefits are non-transferable and do not preclude you from using other Exxon Mobil Rewards+ offers, unless specified. Terms and conditions apply.

While supplies last. At participating locations. Earn one stamp per qualifying purchase. Collect all stamps to earn the corresponding offer indicated. These offers are subject to change without prior notice. The offer may be modified, suspended or terminated at the discretion of the company. Members can earn multiple stamps for multiple product quantities purchased in a single transaction, provided each item qualifies for the offer. The offer can be earned multiple times, with each qualifying purchase contributing to the stamp count. All stamps must be collected before the end date provided to earn the points, which will be clearly stated in the individual offer terms and conditions. Points will be issued automatically when all the stamps are completed, and remaining stamps will roll over to a new stamp count. Only purchases at participating locations of eligible products will earn stamps. Transactions completed through Exxon Mobil Smart Card+™ credit card or Exxon Mobil Direct Debit+™ account payment methods are excluded from earning these bonus points.

All participating convenience store locations. While supplies last. Must present Exxon Mobil Rewards+™ card or Alt-ID (phone number). Terms and conditions apply; refer to the offer terms and conditions for additional information. Water brand varies by state.

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